Terms & Conditions
Welcome to Eileen Coyne Designs. By placing an order, you agree to the following terms and conditions:
1. Payment Terms
Payment is due within 14 days of the invoice date. Late payments may incur a statutory interest charge of 8% above the Bank of England base rate, in line with the Late Payment of Commercial Debts (Interest) Act 1998.
2. Ownership of Goods
All goods remain the property of Eileen Coyne Designs until full payment has been received.
3. Custom Designs
Custom-made jewellery is non-refundable unless found to be faulty. Please confirm all design details before production begins.
4. Design Rights
All original designs and artwork remain the intellectual property of Eileen Coyne Designs. Reproduction, copying, or resale of designs is not permitted without written consent.
5. Repairs and Faults
Any manufacturing faults must be reported within 14 days of receiving your item. Repairs required due to misuse, accidental damage, or normal wear and tear are not covered but can be quoted separately.
6. Returns and Cancellations
Non-custom items may be returned within 14 days of delivery, in accordance with the Consumer Contracts Regulations 2013, provided they are unused and in their original condition. Custom-made items are excluded from this return policy unless faulty.